FAQ

1. How do I make an appointment?

You can call our office at 336-849-7890. We will lead you through the process and will ask you demographic information, insurance information and a brief statement about your reason for wanting counseling. We will also verify your insurance benefits, how many sessions you will have covered and any co-payment. Also, your primary care doctor can make a referral to our office with this information and we can contact you to schedule the appointment.

2. What can I expect at my first appointment?

Your first appointment will be an “intake” appointment in which the therapist is trying to gain critical information concerning the reason for therapy and how the two of you will be able to work together. You will be getting to know one another, developing treatment goals, deciding the course of treatment, frequency of sessions, etc. You will need to arrive to your initial appointment approximately fifteen (15) minutes prior to your scheduled appointment time to complete necessary paperwork.

3. How long will I need to be in therapy, how often will I need to come to therapy sessions and how long does a session last?

It is difficult to say how long you will need to be in therapy . This depends on a variety of factors such as the treatment goals, how committed you are to treatment, and the issues that you are working on in therapy. Some individuals only need 8-10 sessions while others may need much more in-depth therapy. This is something to be discussed with your therapist. Likewise, the frequency of your therapy  sessions depends on similar factors and will also need to be discussed with your therapist for the most effective course of treatment. In general, beginning with weekly therapy sessions helps to get the treatment going and then you can quite possibly step down to sessions every other week or monthly until discharge. Therapy sessions usually last 45-50 minutes. Children with attention difficulties may only have a 30-45 minute session.

4. Will my information be shared with anyone?

ABSOLUTELY NOT!! We do not share your information with anyone else unless we have your expressed and written consent to do so! We are bound by ethics and law to keep your information confidential. We adhere to the HIPAA Privacy Act.  We are bound to by law to break confidential information ONLY under the following circumstance: 1. If you are an IMMINENT danger to yourself or others 2. If our records are subpoenaed by court 3. If there is suspicison of abuse. Your counselor will also review this with you.

5. What is the difference between a psychiatrist and a psychologist/therapist/counselor/licensed professional?

A psychiatrist is a medical doctor who is able to prescribe medications for such mental disorders as depression, anxiety, ADHD, etc. A psychologist, counselor, therapist or other Licensed professional (LPC, LCSW, LPA, LFMT) focus on counseling or therapy and addressing treatment goals to help the client with mental health or behavioral issues to lead a more satisfying life. They are unable to prescribe medications but will refer you to a psychiatrist or work with your medical doctor if you believe medication would be helpful. The most effective course of treatment is usually a combination of counseling and medication as research has shown.

6. How do I know therapy will work for me and what’s the difference in just talking to a friend?

Therapy will work for you but like most things in life, it will be according to how much you are willing to put into it. Therapy is a partnership between the individual and the therapist. It will be contingent upon hard work and dedication of both parties, not just one. The difference between talking to a professional and talking to a friend is that the professional is a) bound by law and ethics to keep your information confidential b) the professional is trained in the area of mental and behavioral health c)the professional is an objective party to your situation/information. Often times, a friend will be subjective meaning that he/she may only “see” or “hear” your circumstances from your perspective and may be unable to look at all sides of the issue. He/she may not do this intentionally. Anyone that is too emotionally involved with your circumstances may not be able to see all aspects clearly. There are “no strings attached” in the therapeutic relationship and there are very clear, cut boundaries within the therapeutic relationship.

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